Psychologist or Social Worker

Location: Canberra
Area: All Canberra
Worktype: Contract
Salary: $50 - $65 per hour

abrs are looking to speak to Social Workers, Psychologists and Counsellors to work within an established and growing team in Canberra, ACT.

The Defence Family Helpline is made up of human service professionals who provide 24 hour phone welfare support, advice and information to the Defence community.

Whilst there are set priorities the team is self-managed in that the staff on each shift work together to distribute tasks amongst the team and support each other with managing the workload. The team problem solve together and informally debrief, and  handover each day to the next shift;

The role:

  • Provide counselling and referral assistance to callers in crisis and non crisis situations
  • Refer and provide options to callers
  • Create written in depth reports
  • Conduct detailed varied whole family assessments and conduct interviews with clients 
  • Work in a team environment to provide a consistent and efficient service to every caller
  • Carry out outgoing welfare checks to clients and families
  • Work on projects such as webinars, skype calls and presentations 
  • Participate in team meetings, hand over and de briefing with colleagues
  • Contribute to a friendly, professional and work focused culture on a daily basis
Selection criteria:
  • Degree qualified in Social Work, Psychology or Counselling 
  • Demonstrate basic counselling skills are required but this could come from a variety of informal or formal roles you have held
  • Experience in phone based work is advantageous but not essential
  • Demonstrated crisis intervention and risk assessment skills
  • Possess excellent communication skills and demonstrated report writing skills.
  • Be an Australia Citizen
  • Have an openness to learning and sharing knowledge in a self managed team
  • Be able to work 38 hours per week on a roster which compromises of two shift types 7am-15:00pm and 14:00-22:00
If you would like to speak further about the role please call Izzy Cristovao on 02 9218 2352, this role is very unique and we understand that talking to someone may help you decide whether to apply!

Contact: 0292182352
Date Posted: 27/05/2021 11:56 AM

Apply now