IT Support Officer Level 1

Location: Sydney
Area: CBD, Inner West & Eastern Suburbs
Worktype: Full Time
Salary: $59,825 - $64,349 per annum

The Organisation
An exciting opportunity has become available to work for Barnardos, one of Australia’s leading children’s charities. Barnardos Australia builds relationships between children, young people, their families and the community. They advocate for children and young people and contribute to community knowledge about their issue.

The Role
Barnardos are looking for a permanent full time IT Support Officer based at Barnardos Head Office, Ultimo, Sydney. 

Reporting to the Head of Technology, the IT Support Officer will be responsible for ensuring the timely response to, and resolution of, raised incident tickets from the organisations user base within a Microsoft based technology platform.  Responsible for contributing to ICT team knowledge through the effective documentation of service incidents and resolution steps.

The Candidate
The successful IT Support Officer will ideally have:
  • TAFE diploma or University degree in technology, computer science or software engineering
  • Basic understanding of cybersecurity risks and management
  • Basic understanding of Microsoft technology; Active Directory and group policy management, Exchange Server, O365, Windows10
  • Basic understanding of hardware, operating system, wireless and networking IP configuration
Barnardos welcomes applications from Aboriginal and Torres Strait Islander candidates.

Additional info
To be considered for roles with Barnardos you will need to have (or be willing to have conducted) a National Police Clearance and current Working with Children check Clearance (or APP number).
You will also need a full drivers license and flexibility to travel to other offices within NSW/ ACT. 
$59,825 - $64,349 base (including FBT packaging) + Super. Motor Vehicle packaging optional. 

Expressions of interest
To request an application pack, please hit APPLY NOW and submit your CV. Or for a confidential discussion please contact Zoe Banbury on 02 9218 2346

Contact: 02 9218 2346
Date Posted: 20/11/2020 06:10 PM

Apply now