Intake and Assessment Officer

Location: Sydney
Area: CBD, Inner West & Eastern Suburbs
Worktype: Full Time
Salary: $65,000 - $75,000 per annum

Our Client, a specialised community transport services provider,  is currently recruiting for an experienced Intake and Assessment Officer to join their team based in Inner west of Sydney .

About the Company

abrs is Working with a not-for-profit organisation based in Sydney who specialize in providing transport services to the frail, people with disabilities and their careers, providing accessible and affordable transport options.

About the role
This rewarding role would require you to carry out intake and assessment of clients from the community with referrals from My Aged Care, NDIS and other portals to help access specialised community transport throughout the Sydney area.
  • Manage new enquires, phone and email
  • Carry out phone-based assessments and reviews of clients using the service
  • Action and manage referrals via MAC portal
  • Record all case notes
  • Manage, invoice and amend and invoice individual accounts
  • Build and maintain relationships with external stake holder
Required skills and experience
  • Certificate is aged care or disabilities
  • 2 years’ experience within the health and welfare or community services sector
  • Knowledge of MAC, CHSP and NDIS portal management
  • Demonstrated ability and experience in dealing with people from culturally diverse backgrounds, older people, people with disabilities and mental health
  • Ability to problem solve, prioritize and manage time efficiently
  • Strong verbal, written and interpersonal communication skills
  • Understanding of Microsoft Office with the ability to manage a variety of software
  • Full working rights in Australia
Desirable but not essential
  • Experience with CALD clients
  • Ability to speak a second language
  • Fixed term contract until 2022 with funding to extend until 2023
  • Monday-Friday working hours
  • Salary packaging available
  • Access to company vehicle to make client visits when required

Additional Information 
  • A number of probity checks are required including holding a current working with children and undertaking a National police checks.
To apply hit APPLY NOW as we will be shortlisting for this position soon.

For a confidential discussion OR to find out more about the role please call Gino on 0499094494 .

Contact: (02) 9218 2380
Date Posted: 24/11/2021 11:45 AM

Apply now