Client Service Officer- reception

Location: Sydney
Area: Parramatta & Western Suburbs
Worktype: Temporary
Salary: $36 - $36 per hour

The Organisation
Our client is a national Housing is a national Tier 1 Community Housing Provider of social and affordable housing. they are looking for a Receptionist To provide comprehensive “front of house” services to clients and support the daily office functions of the organisation.

Duties include;
  • As part of the Client Service team ensure solutions for all clients whatever their housing requirements
  • Provide high quality front of house customer service, ensuring that all clients are supported in their housing requirements
  • Liaise in the first instance with clients, staff and members of the public and deal with a diverse range of enquires relating to the efficient management of accommodation needs
  • Where appropriate liaise and link client with appropriate support organisations to commence wrap around services or early intervention.
  • Liaise with and refer clients to support services about issues related to the provision of supported accommodation.
  • Support clients in maximizing NSW Housing technology by assisting people to applying online or utilize the phone contact service.
  • Where required ensure all paper based application is completed and required supporting documentation is uploaded into respective system.
Requirements for this role;
  •  Understanding of the social housing sector and issuing facing low to moderate income earners in Australia Experience with Microsoft Office products – Word, Outlook, Excel etc.
  • Satisfactory Criminal Record Check and Working with Children Check
  • Senior First Aid Certificate, or willingness to get it
How to apply: 
To register your interest hit APPLY NOW and submit your Resume. Please note adverts will expire once we receive enough suitable applications. For a confidential discussion please call Emer on 0499 858 040

Contact: 02 8570 8709
Date Posted: 05/10/2021 04:18 PM

Apply now